TERMS OF SERVICE

Fast Dispute Resolution provides online dispute-resolution facilitation, case intake, workflow management, and mediation-related services. Unless expressly stated in a specific service description, order page, or case notice, our Services are mediation and dispute-resolution facilitation services only.

Information on this website and in the Services is for general informational and process-facilitation purposes only. It is not legal, tax, financial, accounting, mental-health, or other professional advice.

Where mediation services are provided, the mediator is intended to act as a neutral facilitator. Except where expressly stated in a separate written engagement, we do not advocate for one side against the other.

Dispute-resolution and mediation outcomes are inherently uncertain. Any settlement, proposal, or draft agreement is voluntary unless and until the parties agree otherwise in a valid and enforceable writing.

The Services are not a substitute for emergency services, urgent court relief, law enforcement, or crisis intervention. Do not rely on the Services alone if your matter involves immediate danger, threats, coercion, stalking, abuse, child endangerment, urgent protective orders, criminal allegations, imminent filing deadlines, or other circumstances requiring immediate professional intervention.

You represent that:

(a) you are at least 18 years old,

(b) you have legal capacity to enter into binding agreements,

(c) any information you provide is accurate and current,

(d) if acting for a business or organization, you have authority to bind that entity, and

(e) your use of the Services complies with applicable law.

You may be required to create an account or access a case through a link, email, or platform workflow. You are responsible for maintaining the confidentiality of your login information, device access, and case access links, and for all activity occurring through your account or access credentials.

Some or all Services may be delivered through third-party or connected systems, including case-management, messaging, hosting, payment, document, or communications tools. This may include the ArtemisChat platform and Stripe for payment processing.

Fees, pricing structure, payment splits, supplemental fees, and payment timing may vary by service or case and will be shown before payment is requested or charged.

Refund and cancellation rules are governed by our Refund & Cancellation Policy, which is incorporated into these Terms by reference.

You consent to receive communications electronically, including by email, in-platform notice, text message (if enabled), or website notice. You agree that electronic communications, records, acknowledgments, and signatures may satisfy legal requirements for writings and signatures to the fullest extent permitted by law.

You may provide statements, answers, uploads, drafts, notes, messages, names, contact details, case facts, child-related details, financial details, and other content (“User Content”).

You may not:

(a) provide false, misleading, or fraudulent information;

(b) impersonate another person;

(c) upload malicious code or attempt unauthorized access;

(d) harass, threaten, or abuse any person;

(e) use the Services for unlawful, deceptive, or bad-faith purposes;

(f) scrape, copy, reverse engineer, or exploit the Services without authorization; or

(g) interfere with the security, integrity, or normal operation of the Services.

We take reasonable measures to protect confidential information, but we cannot guarantee absolute confidentiality or security. Case information may be shared with the other party, the mediator, our service providers, and others as necessary to provide the Services or comply with law.

The Services, website, design, branding, logos, workflows, content, text, graphics, code, and materials provided by us are owned by us or our licensors and are protected by law. Except for your User Content and permitted personal use, you may not copy, modify, distribute, sell, license, or exploit them without prior written consent.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, QUIET ENJOYMENT, OR THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, FAST DISPUTE RESOLUTION AND ITS OWNERS, AFFILIATES, CONTRACTORS, MEDIATORS, AGENTS, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF DATA, PROFITS, REVENUE, GOODWILL, BUSINESS OPPORTUNITY, OR AGREEMENTS, ARISING OUT OF OR RELATED TO THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY.

You agree to defend, indemnify, and hold harmless Fast Dispute Resolution and its owners, affiliates, contractors, mediators, agents, licensors, and service providers from and against claims, liabilities, damages, losses, judgments, costs, and expenses (including reasonable attorneys’ fees) arising from or related to:

(a) your use of the Services,

(b) your User Content,

(c) your violation of these Terms,

(d) your violation of law, or

(e) your dispute with another user or party.

We may suspend, limit, or terminate access to the Services at any time, with or without notice, if we believe it is necessary to protect the Services, users, platform integrity, legal compliance, safety, or our business interests.

Except where mandatory law requires otherwise, these Terms are governed by the laws of the State of California, without regard to conflict-of-law rules.

We may modify these Terms or the Services from time to time. The updated version will be effective when posted, unless a later date is stated. Your continued use of the Services after an update means you accept the revised Terms.

Fast Dispute Resolution

Support: support@fastdisputeresolution.com