PRIVACY POLICY

This Privacy Policy applies to:

(a) visitors to this website,

(b) people who contact us,

(c) people who start or participate in a case,

(d) parties to a dispute,

(e) prospective customers,

(f) persons whose information is submitted in connection with a case, and

(g) users of related workflows delivered through connected platforms, including ArtemisChat.

We may collect the following categories of information:

- name

- email address

- phone number

- mailing address

- organization name

- user account identifiers

- dispute type

- statements and descriptions

- relationship details

- family-related details

- child-related details

- scheduling preferences

- communication preferences

- uploaded files and messages

- requested outcomes

- agreements, drafts, and edits

- billing details

- transaction history

- payment status

- partial payment / split-payment data

- supplemental fee information

Payment card data is processed by Stripe and is not fully stored by us.

- IP address

- browser/device information

- operating system

- approximate location inferred from IP

- pages viewed

- clicks and interactions

- cookies and similar technologies

- logs, diagnostics, and security events

- customer support inquiries

- correspondence

- issue reports

Because family disputes may involve child custody, support, schooling, health, or parenting issues, adults using the Services may provide information relating to children as part of a case. The website and Services are not directed to children, and we do not knowingly seek to collect information directly from children through public-facing interfaces.

We collect information:

- directly from you

- from the other party to a dispute

- from authorized representatives

- from connected platform workflows

- from payment processors and service providers

- automatically from your use of the website or Services

We may use information to:

- provide and administer the Services

- open and manage cases

- facilitate communication and dispute resolution

- verify identity and authority

- process payments and prevent fraud

- generate drafts, summaries, translations, or workflow outputs

- provide customer support

- improve, secure, and troubleshoot the Services

- enforce our rights and policies

- comply with legal obligations

- maintain business and case records

Depending on your location and applicable law, we may process personal information based on:

- your consent

- performance of a contract or steps requested before entering one

- our legitimate interests in providing, securing, and improving the Services

- compliance with legal obligations

- protection of vital interests where permitted by law

We may disclose information:

- to the other party or parties in a case, where required for the process

- to mediators, contractors, and support personnel working on a case

- to service providers that host, secure, process, or support the Services

- to payment processors such as Stripe

- to professional advisers, insurers, or auditors

- to courts, regulators, law enforcement, or others where required by law

- in connection with a merger, sale, financing, reorganization, or transfer of assets

- with your consent or at your direction

Payments are processed through Stripe. Stripe may collect, use, and process payment and fraud-prevention data under its own policies and agreements. We may receive limited transaction-related information from Stripe, such as payment status, partial card details, billing name, country, and identifiers necessary to manage payments, prevent fraud, and support disputes.

We may use cookies, pixels, local storage, session tools, and similar technologies for:

- essential site functionality

- security and fraud prevention

- preferences and language settings

- analytics and performance

- troubleshooting and diagnostics

We keep information only as long as reasonably necessary for the purposes described in this Policy, including to:

- provide Services

- complete transactions

- maintain case records

- comply with legal, tax, accounting, insurance, or dispute-resolution obligations

- enforce agreements

- resolve disputes

- prevent fraud and abuse

We use reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission, storage, or security is guaranteed to be completely secure, and we cannot promise absolute security.

Our website, platform providers, or service providers may store or process information in the United States or other jurisdictions. By using the Services, you acknowledge that your information may be transferred to and processed in countries that may have different data-protection rules than your place of residence.

Depending on applicable law, you may have rights to:

- access certain personal information

- request correction of inaccurate information

- request deletion of certain information

- object to or restrict certain processing

- withdraw consent where processing depends on consent

- request portability of certain information

- appeal a denial of a request where required by law

If privacy laws in your jurisdiction provide specific rights, we will honor those rights to the extent applicable. If you are a California resident and applicable California privacy law applies to your request, you may contact us using the information below to submit a verifiable request.

Our Services may not respond to all browser-based “Do Not Track” signals. Where required by law, we will honor opt-out choices provided through legally recognized mechanisms.

The website or Services may contain links to third-party websites, tools, or integrations. We are not responsible for their privacy practices. Review their policies before providing information to them.

The website is not directed to children under 13. We do not knowingly collect personal information directly from children through the public-facing website. Adults may, however, submit child-related information when reasonably necessary for a family case. If you believe we have collected information directly from a child in a way that is not appropriate, contact us and we will review it.

We may update this Privacy Policy from time to time. The revised version becomes effective when posted, unless a later date is stated.

Fast Dispute Resolution

Support: support@fastdisputeresolution.com